I came across a recent UK study that I’m very confident would translate to the US. If you work in HR there’s one lesson here, and if you’re the employee looking for development help, you have a message, too! Here’s the research:
The latest Kelly Global Workforce Index (KGWI) has revealed that around a third of UK employees are frustrated with the career management resources offered by their current employer, while a worrying two thirds (67%) say their frustrations have left them determined to start looking for a new job in the next year. Skills development was seen as hugely important by those surveyed, in fact 59% of those surveyed said they would prefer to gain new skills to higher pay. Some had decided to take matters into their own hands, with 31% having looked for or paid for training themselves in the past year.
A recent study by the National Institute of Adult Continuing Education (NIACE) revealed a disconnect between what employers think they are offering in terms of skills training and what members of staff believe they are receiving. A large majority (85%) of employers polled claimed to have provided a form of training and development activity for their members of staff in the last 12 months, yet over a third (35%) of the UK employees who were surveyed denied having received this support. Career conversations are also proving elusive, according to the 230,000 people surveyed for the KGWI, with more than two thirds saying they haven’t had a career development discussion with their employer in the last year and 42% failing to see a clear career path available to them.
So what is the HR professional to learn here? First of all, you need to take a good, hard look at what kind of development services you are offering. Now, if you believe your company is doing a good job of offering development support, go confirm it! As the above stats suggest, just because you think the company is offering what development programs employees desire doesn’t mean that you are.
What’s the employee to learn? First off, you’re not alone. Ask around and find out if fellow coworkers feel the same way you do. Then speak with your manager or HR in a calm, proactive meeting in which you can voice your developmental desires. If they still aren’t listening at that point, then maybe it is time to seek employment elsewhere!
How have you experienced career development support in a positive or negative way? What was its impact on your career?